Case assistance inquiries: cisombudsman@hq.dhs.gov; Public engagement and webinar inquiries: CISOmbudsman.PublicAffairs@hq.dhs.gov; Phone. If you wish to remain on travel.state.gov, click the "cancel" message. Do not submit repeat inquiries. We can contact Live Assistance at USCIS on the toll-free phone number, which is 1-800-375-5283. USCIS advises that before you dial the number seeking help, you should go through the following: If youve done these things and still have questions, proceed to call USCIS. Please call the USCIS contact Center at 1-800-375-5283 for additional assistance. The Contact Centers provide live assistance, online tools and at some offices, InfoPass appointment scheduling. Diversity Visa Program Passports Contact Authentications Travel.State.Gov > U.S. Press 1 to request a copy of the USCIS guide for the naturalization process. How to Speak to a Live Person at USCIS in 2022? Immigration into the United States is a lengthy process. If you are outside the United States and need more . Also, press two if you want an answer to the question. Secure .gov websites use HTTPS If the tier 1 officer can not answer any specific questions, your call will be transferred to a tier II official where you are connected with an immigration service officer. For general questions, go to uscis.gov. Press 1 check the status of your case/application. Who We Are | Homeland Security Information to help explore your immigration options. Paper Reduction Act Burden Disclosure Notice. If you mail a paper DHS Form 7001 to us, it can take two to three weeks to receive and manually enter your information into our system (even for express mail). If you are applying or petitioning for (or were previously granted)T, U, VAWA, asylee, or refugee status and do not have an attorney, your address must match the address in USCIS systems. Topics include reaching tech support, scheduling biometrics appointments, expedite requests, and more. Questions and Answers regarding USCIS customer service (Contact Center If you do not know which form you need, we can help you explore your options. E-Verify Technical Support is available to help if you experience problems accessing and using E-Verify. An official website of the U.S. Department of Homeland Security, An official website of the United States government, Immigrant and Employee Rights Section (IER), Immigration and Customs Enforcement (ICE), To protect your privacy, please do not include any personal information in your feedback. NOTE: Do not submit an inquiry if your case was just recently approved. If you submit your request online, you will automatically receive a confirmation email with your CIS Ombudsman request number in the subject line and a copy of the information you submitted (unless you requested that we communicate with you only by mail). The fastest way to contact a representative at USCIS. The USCIS service center operates on a two-tier model. If you are in Guam or Saipan, you may either call the Contact Center or send us a message to schedule an appointment. TDD for the hearing impaired is 1.800.767.1833 . If you are looking for general visa information,such as the categories of visas that are available, or how to apply, we recommend you review the information on this website first. Access to this system is restricted to authorized users only. The best time to dial USCIS is 8:15 am. Press 2 to inquire about the latest petition youve filed with the USCIS. USCIS Customer Service Phone Hours To Get In Touch Live Chat! 794d), as amended in 1998. An official website of the TEXT US: 786-460-4846 ? The USCIS helpline is a telephone software with an automated system working to help you out. The Office of the Citizenship and Immigration Services Ombudsman (CIS Ombudsman) assists individuals and employers in resolving difficulties they are experiencing with U.S. How to Submit a Case Assistance Request | Homeland Security (Note: The NVC is unable to respond to nonimmigrant visa inquiries, please visit https://travel.state.gov/content/travel/en/us-visas/tourism-visit.htmlfor information. THIS is how to speak with a live person at USCIS [2023] - Stilt We also provide nationwide information and service by phone at 1.800.375.5283. Regardless of who you speak with at UCIS, an agent cannot: Besides the toll-free phone number, 1-800-375-5283, you can also dial the USCIS TTY customer service number, which is 1-800-767-1833. Secure .gov websites use HTTPS Email Webmaster: E-VerifyWebmaster@uscis.dhs.gov. USCIS appointments are free. myUSCIS - Schedule an Appointment The use of a password or any other security measure does not establish an expectation of privacy. Press 2 talk to a customer service representative. We can also answer your questions about E-Verify policies and procedures, Form I-9, and employment eligibility. Select the Get Processing Time button. A .gov website belongs to an official government organization in the United States. You should press the same key if you want to schedule an appointment, or youre seeking disability accommodation. Legal Department of Homeland Security Consent DHS Privacy Notice FBI Privacy Notice The information requested on this form is collected under the Immigration and Nationality Act, as amended, 8 U.S.C. Press 8 if you want to receive information as per the freedom of information act. Ordering forms by telephone (1-800-870-3676) Guide to Naturalization PDF document. Only the people who need to attend should come. a credible fear or reasonable fear protection screening process. ) or https:// means youve safely connected to If youve got questions regarding filling out the form, then these representatives should be able to answer those. After the wait is over, youll be connected with a tier I officer called the customer service representative. How do I contact the U.S. Citizenship and Immigration Services (USCIS On the weekends, this service is not available. Form I-9 Contact Us | USCIS OMB No. Diversity Visa Program Send comments regarding this burden estimate or any other aspect of this collection of information, including suggestions for reducing this burden, to: U.S. An official website of the United States government Here's how you know Sign In Email * Password * Forgot your Password? Q10. to reach live service. However, failure to provide the requested information may delay or prevent USCIS from responding to your inquiry. This page covers what we can and cannot help you with and how you can submit a request for case assistance with our office. If you are an applicant or self-petitionerfor (or were previously granted) T, U, VAWA, asylee, or refugee status, you will need to include your "wet ink" (non-electronic) signature. There is a lot of information on this website,including Frequently Asked Questions. Didn't receive confirmation instructions? A lock Immigration and Nationality Act (INA) section 203(g) provides that the Secretary of State shall terminate the registration (petition) of any alien who fails to apply for an immigrant visa within one year of notice of visa availability. Dial 1-800-375-5283 (from within the United States) to reach the NCSC Monday through Friday. (402-898-1349) Nebraska Immigration Legal Assistance Hotline Anyone can apply for low-income legal services by calling 855-307-6730. PDF Uscis General Case Inquiries If you would like to file a Section 508-related complaint, please contact the Section 508 Coordinator via email at USCIS-Section508@uscis.dhs.gov. Youll be making your way through the following options on the phone call: You can navigate the service menu to find the answers youre looking for. Follow Up Q&A from myUSCIS for Applicants | Homeland Security Press 4 to locate the nearest USCIS local office or application center. Please visit https://nvc.state.gov/nivhelpfulhints, which addresses common NIV inquiries. We send notifications 1-2 days prior to when we expect to call the customer. There are some exceptions, such as providing information to U.S. sponsors, attorneys representing visa applicants, members of Congress, or other persons acting on behalf of the applicants. You can make an infopass appointment, write to your senators and congressmen, write to First Lady Mrs. Laura Bush, check case status online, call the service center, etc. Immigration Status Updates from USCIS | CitizenPath We highly recommend you visit this site. Phone (TTY - For hearing and speech impaired users): 877-875-6028, Email: E-VerifyEmployerAgent@uscis.dhs.gov. USCIS has established a toll-free military help line, 1-877-CIS-4MIL (1-877-247-4645), exclusively for members of the military and their families. Callers will also have an option to speak directly to a USCIS representative during business hours. document.getElementById("ak_js_1").setAttribute("value",(new Date()).getTime()); Si ests considerando comprar tabletas en Internet, es importante tomar algunas precauciones para garantizar una compra segura y confiable. If the Case Status tool is not helpful or your situation requires more attention, you may also contact the USCIS National Customer Service Center (NCSC) for live support. There are certain fixed hours within which you need to call. U.S. Immigration and Customs Enforcement (ICE) is available to answer your questions about the ICE Mutual Agreement between Government and Employers (IMAGE) Program. Talk to our translation experts! However, you must include written consent from the applicant or petitioner. The tool is available 24/7, and allows people to ask questions relating to their case and avoid waiting on the phone for hours at a time. Citizenship and Immigration Services. Heres how to get started with the automated system: After youve pressed the 1 for English language selection query, then you have some work to do. Join over 3.000 visitors who are receiving our newsletter and learn more about finance, immigration, and more! We're here to help. Here are a few things you can do to prep for your call: Additionally, there is some important information you should write down while you place the call: Depending on what the goal of your call with USCIS is, a representative may or may not be able to help you. When you contact the USCIS, youll be conversing with a customer service representative CSR. Duplicate inquiries slow our ability to respond to you in a timely manner). Secure .gov websites use HTTPS secure websites. 18. You can also call the USCIS Customer Contact Center for additional support at 1-800-375-5283. Once the page updates, you will see "When can I ask about my case?" An official website of the Immigration: 12 Ways to Contact USCIS and FBI to Check Case Status In case the automated system cant satisfy your queries, itll transfer the call to a live representative. See a list of all USCIS-authorized doctors in your area that you can use for your medical examination. ET. An official website of the Please use this form only for questions about your account password or unlocking your account. Press other numbers for other languages. The Office of the Citizenship and Immigration Services Ombudsman (CIS Ombudsman) assists individuals and employers in resolving difficulties they are experiencing with U.S. You can find asylum and credible fear data by viewing the stakeholder meetings listed on this page or . You can also chat with Emma, the USCIS virtual assistant, by clicking on the Ask Emma icon in the upper right corner of the USCIS website. If the customer service representative instructs you to visit our office, you must schedule an Take the CIS Ombudsman Customer Satisfaction Survey. We are available Monday through Friday, from 8 a.m. to 8 p.m. Eastern time, except when the federal government is closed. Therefore if you do not respond to notices from theNVC within one year you risk termination of your petition under this section of law and would lose the benefits of that petition, such as your priority date. Have an Appointment Already? Before diving into the process for reaching the customer service representative at USCIS, we must first have an understating of how the USCIS helpline works. We do not review your request before it is entered into our system. Do not mail your application to this address. Citizenship and Immigration Services Local Offices International Immigration Offices Main address Information and Customer Service Division 5900 Capital Gateway Dr. Press other numbers for other languages. ET, except when the federal government is closed. Please allow about 60 days to receive your document. An official website of the U.S . How Do I Know Which USCIS Service Center? Secure .gov websites use HTTPS U.S. Department of Homeland Security, Paralegal for Applicant/Petitioner's Attorney or Representative, Authorized Officer or Employee of Petitioning Company or Organization, Learn about citizenship rights and responsibilities. Find a U.S. Embassy or Consulate Visithttps://nvc.state.govfor detailed instructions on processing your case and a variety of FAQs.
